Terms & Conditions

All tour services are provided by a reputable independent Tour Operator (Rancho Notorious Enterprises N.V.)

Rancho Notorious Enterprises N.V. accepts no liability of any kind from loss, damage, injury, costs or delays resulting from use of tour services. Participation is also subject to Rancho Notorious Ent. N.V. own terms and conditions.

Rancho Notorious Ent. N.V. reserves the right to cancel any tour due to adverse weather conditions or for any other reason and shall not be liable for any loss whatsoever to customers due to a tour cancellation. Rancho Notorious Ent. N.V. will issue a refund for all cancelled tours, including those canceled due a delay in ship arrival or inability of a ship to call in port. In order to receive a refund for a canceled tour, customers must submit a refund request by contacting Rancho Notorious Ent. N.V. within 7 days of tour’s departure date.

All personal items, including cameras, handbags, and similar personal articles should remain at all times through the tour under personal control. Rancho Notorious N.V. is not responsible for loss, theft, or damage of personal items while you are on the tour.

The right is reserved to withdraw any tour, to change the sequence of tour activities, or to omit specific activities for any reason, including the safety or best interest of the customers. Rancho Notorious Ent. N.V. may also decline to provide tour services of any customer at any time.

Unless otherwise noted within tour description, customers can cancel a tour up to 20 days before departure and receive full refund. Cancelation of a tour 19 days before departure you will receive a 50% refund of the total. ALL tours are NON-refundable if not canceled by customers before 14 days before tour departure.

No refunds will be made to any customer who fails to show up for a tour departure at the designated time and place, or who leaves, or otherwise does not use all the services scheduled to be provided by an excursion. Most tours will operate in a variety of weather conditions, and no refunds will be made to any customer who chooses not to participate in a departing tour due to weather conditions. Members of any excursion who elect to leave the designated tour transportation must provide their own transportation at their own expense back to the landing place of the vessel or Hotel.

The prices for Rancho Notorious Ent. N.V. are in U.S.Dollars and are subject to change without notice. However, Rancho Notorious will honor the price at the time of the confirmed tour booking even if the prices change before tour departure. Our detailed tour descriptions list all features included in each tour, which may or may not include guide services,transportations, and entrance fees.